The sustainer debate

October 22, 2012

One interesting aspect of our line of work is settling disputes. Recently, the debate was about whether sustained giving is... View Article


October 17, 2012

Incentives, benefits and deadlines are all valuable tools we have at our disposal to help raise more money. But be... View Article

Show… don’t tell

October 11, 2012

This is the time of year when newsletters and reports arrive in mailboxes as proof of performance in advance of... View Article

The next monkey

October 7, 2012

Still intrigued by that new species of monkey discovered in the remote forests of Congo a few weeks ago. It’s... View Article

Splash… or sink…

October 5, 2012

There’s increasing thinking… perhaps confirmed by your own actions… that splash pages and pop-ups are creating new habits — teaching... View Article

Bravo Helen Kennedy!

October 3, 2012

Last Friday evening, colleagues, friends and family from near and far raised a glass to celebrate Helen Kennedy’s remarkable career.... View Article

Our goals

September 27, 2012

I just set a goal. We might not reach it. But that’s OK, because I think this goal has the... View Article

Your punctuation

September 25, 2012

  Yesterday was National Punctuation Day!  While the discovery came too late for a timely post, we couldn’t resist a... View Article

Competition can be good

September 24, 2012

As the fall fundraising season heats up, mail boxes and in-boxes will become increasingly filled with appeals for support —... View Article